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ISO 9001, The Bansard International group evolves for the satisfaction of its customers.

06 October 2020 | World

The Bansard International group is evolving and becoming more professional by implementing the ISO 9001: 2015 standard for the year 2021, the international standard dedicated to quality management for companies. The international freight transport group continues to develop with the primary objective of always satisfying its customers.

ISO 9001, The Bansard International group evolves for the satisfaction of its customers.


ISO 9001 defines the criteria for a management system and specifies the requirements for a quality management system when an organization has to demonstrate its ability to consistently provide products and services in accordance with customer and legal requirements and applicable regulations.

This is the only standard in this family that can be used for certification. It is a valuable quality performance tool, which today is applied in more than 170 countries through millions of companies.

 

A customer-oriented standard, a guarantee of quality.

While this relies on top management motivation and commitment, a process approach and continuous improvement, it remains a very customer-oriented standard. It should be understood here that ISO 9001 helps to ensure that customers get consistent and good quality products and services.

  • Concretely, the standard assesses the business environment, and makes it possible to better identify the parties interested in its activities and what its expectations are.
  • Above all, it allows companies to work more efficiently by aligning the various process steps, including by all company personnel. The establishment gains in productivity and efficiency.
  • Finally, the standard probes and anticipates the risks associated with an activity

 

An asset for the group

By setting up a quality management system according to the requirements of the ISO 9001 standard (approved in France under the name NF EN ISO 9001), the group demonstrates the capacity of its organization to provide a product or a service that complies with the needs of its customers as well as the applicable legal and regulatory requirements.

 

A CSR tool

This new standard further demonstrates the group's desire to assert itself in the areas of CSR. Indeed, since 2019, the group had started an eco-responsible shift by asking the LSN association to obtain the 6PL label. (more informations)

 

A professional asset

Thus, the implementation of ISO 9001 is one of the new keys for the group, which wishes to be able to assert its policy of quality and eco-responsible professional expertise, both from an ethical point of view and on freight transport markets.

 

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