Quality Compliance Manager, Shanghai

Job offer Ref. Quality Compliance - Autre - Chine

JOB RESPONSIBILITY

This role will report to VP, Asia Pacific; and your will be in charge of:

  • Operation process improvement and SOP implementation
  • Existing sop analysis (reality versus theory)
  • Targeted sop with Cargowise implementation
  • SOP with the PO management system for some customers
  • Quality control, management and improvement
  • data accuracy
  • operation quality
  • customer service quality
  • customer KPI analysis and improvement
  • correction plan implementation
  • training
  • Supplier management
  • Supplier database analysis
  • Supplier classification
  • New supplier approval process
  • Tenders follow up for the main suppliers
  • Monitoring of their performance and correction plan implementation

 

SKILLS & EXPERIENCE

  • Bachelor’s degree or higher in Business Administration, Logistics or related field.
  • At least 10 years working experience in freight forwarding industry, min 5 years in management level
  • Familiar with the industry and market, know well of overall operational process
  • Proactive, Initiative, good analytical, interpersonal & communication skill
  • Have commercial acumen
  • Ability to work under pressure and independently
  • Strong negotiation skills and leadership skills with experience in managerial position.
  • Proficiency in Cargowise System will be a plus;

     

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