Job offer Ref. Quality Compliance - Other - China

JOB RESPONSIBILITY

This role will report to VP, Asia Pacific; and your will be in charge of:

• Operation process improvement and SOP implementation
• Existing sop analysis (reality versus theory)
• Targeted sop with Cargowise implementation
• SOP with the PO management system for some customers
• Quality control, management and improvement
• data accuracy
• operation quality
• customer service quality
• customer KPI analysis and improvement
• correction plan implementation
• training
• Supplier management
• Supplier database analysis
• Supplier classification
• New supplier approval process
• Tenders follow up for the main suppliers
• Monitoring of their performance and correction plan implementation

SKILLS & EXPERIENCE

• Bachelor’s degree or higher in Business Administration, Logistics or related field.
• At least 10 years working experience in freight forwarding industry, min 5 years in management level
• Familiar with the industry and market, know well of overall operational process
• Proactive, Initiative, good analytical, interpersonal & communication skill
• Have commercial acumen
• Ability to work under pressure and independently
• Strong negotiation skills and leadership skills with experience in managerial position.
• Proficiency in Cargowise System will be a plus;